FAQ

What is included in a package?

Smartskin includes 3 water resistant skins and 3 sealing tapes.

How strong can I stretch out the skin to insert my device into the skin?

Smartskin is strong so you can stretch it to easily fit your phone. If you stretch the skin extremely, the edge of the opening might be stretched out. If, the skin will not allowing having a flat edge any more.

How many times can the water resistant skin and sealing tape be used?

Each skin and each seal tape can be used around 3 times. When detaching the seal tape from the skin make sure the sealing tape stays 100% dry and clean. What does “around” 3 times mean? Each customer treats product different and this will influence the lifespan.

Recommended usage for the skin is three times. How do I know when to stop using the skin?

As soon as the edge of the opening will be stretched out and will not make a flat closing oval any more the skin needs to be replaced.

Why are there two layers of the skin?

The sleek inner skin makes it easier to insert the device. Also, a double layer works as double protection for your mobile device.

Why is the seam inside the skin?

Because it looks much nicer.

The camera's photo image seems to be fuzzy.

Please check if your Smartskin has been applied correctly. There is a camera hole that needs to be placed directly on top of the camera of the device.

Can other device covers be used with the skin?

No problem as long as these do not damage the skin.

Can I charge my device or insert earphone with the skin on?

No. Smartskin is designed to minimize any openings. Remove the skin from the device to charge.